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HIBERIS® Privacy Policy – United States
Effective Date: 03/01/2023
Welcome to the website of HIBERIS® Corporation (“HIBERIS®,” “we,” “us,” and/or “our”). We have prepared this Privacy Policy to explain how we collect, use, protect and disclose information and data when you use the HIBERIS® website (“Website”) or other services offered by HIBERIS® from time to time that reference or link to this Privacy Policy (collectively, the Website(s) and services are referred to as “Services”). “You” refers to you as a user of the Services.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. BY USING THE HIBERIS’S SERVICES, YOU CONSENT TO THIS PRIVACY POLICY.
HIBERIS® provides an online platform that allows users to view, review, and purchase mattresses, without limitation, as website visitors (“Customers”).
You can always review, correct, or update your Personal Information by changing the relevant settings in your HIBERIS account. Applicable law (such as the Directive) may also give you the right to access, update, and correct inaccurate information about you in our custody or control. If you wish to exercise this right, please contact us at support@hiberis.com.
We may send you marketing emails and SMS text messages with your consent, such as newsletters, offers, and promotions. You can opt out of receiving marketing and promotional emails by changing notification settings on the Website or clicking the unsubscribe mechanism provided in an email or other electronic communication. If you opt-out, we may still send you non-marketing emails, SMS text messages, or other communications, which include transactional information about your accounts and our business dealings with you. If you have questions or concerns regarding this Privacy Policy, please contact us at support@hiberis.com.
Personal Information we collect from you or others.
We collect personally identifiable information, such as your name, username, email address, mailing address, phone number, photo (if you choose to provide it), and other personally identifiable information when you sign up for or use the Services (“Personal Information”). For this Privacy Policy, Personal Information shall include “personal data” as defined in the Directive or as otherwise defined under applicable law. Specifically, HIBERIS® may request that Customers provide Personal Information from the following categories: Identifiers, Commercial Information, Financial Information, Online Identifiers, Online Identifiers, Internet or Network Information, Geolocation Data, Inferences, Professional or Employment Information, and Biometric Information. If you choose not to provide the requested information, you may not be able to use some or all of the features of the Services. We may also collect other Personal Information from you when you access the Services and/or other parts of the Website and elect to provide Personal Information.
We also collect transaction details related to your use of the Services, including the service requested, the date, time, and location where the service was provided, the amount charged, and other related transaction details.
Our Website may collect certain additional information automatically, including, but not limited to, the type of device you use, your device’s unique device ID, the IP address of your device, your operating system, the type of mobile Internet browsers you use, and information about the way you use the Website. We may also use GPS technology (or other similar technology) to determine your current location. For example, we may also determine your approximate location from your IP address.
We may collect and aggregate information or content about our website’s use in a way that does not directly identify an individual user (“Usage Data”). Usage Data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor or enhance our Products and Services. This Privacy Policy does not restrict or limit our collection and use of Usage Data. We may share Usage Data about our users with our third-party service providers to help us better understand our customers’ needs and improve our Products and Services. For example, each time you use the Website, we may automatically collect the type of Web browser you use, the pages you view, how you interact with links on the Products and Services, and the time and duration of your use of the Website. We may use such information and pool it with other information to track, for example, the total number of visitors to our Website, the number of visitors to each page of our Website, aggregated details related to using the Products and Services, etc.
We use cookies (a small text file placed on your computer to identify your computer and browser). We may also use Web beacons (a file on a website that monitors usage). We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide a more personal and interactive experience on our Site. We use cookies and Web beacons to improve the experience of the Website, Products, and Services, such as pre-populating your username for easier login. Most Web browsers are initially set up to accept cookies. At this time, HIBERIS® does not recognize automated browser signals regarding tracking, including “do-not-track” signals. However, you can opt out of interest-based advertisements by following the “Interest-Based Advertising” instructions below. You can remove persistent cookies and change your privacy preferences by following the directions in your Internet browser’s “help” directory. However, certain Services features may not work if you delete or disable cookies. As further explained below, some of our Service Providers may use their own cookies and Web beacons in connection with the services they perform on our behalf.
We may use your Personal Information for the purpose for which it was provided, including without limitation for the purposes described further below:
· Provision and Monitoring of the Products and Services: We will use your Personal Information to provide you with access to and to support your use of the Services, to administer your account, process payments, and to better understand your use of the Services. We will also allow you to store, review and edit Personal Information and other information in your account.
· Surveys and Other Special Offers: From time to time, we may offer our users the opportunity to participate in surveys and other special offers. If you elect to participate in these services, we will collect certain Personal Information to provide you with surveys and other special offers.
· Customer Support, including Responding to Questions and Requests: If you contact us by e-mail or otherwise, we will use the Personal Information you provide to answer your question or resolve your problem.
· Communication about Products and Services and Contacting You About Other Products, Services, and Events: If you opt-in, HIBERIS® and/or third parties may use your Personal Information to contact you in the future to tell you about products, services, and events that may be of interest to you. You can unsubscribe at any time.
· Research and Data Analysis: In an ongoing effort to better understand and serve the users of the Products and Services, HIBERIS® may conduct research on its users’ demographics, interests, and behavior based on Usage Data and other information, including data analytics generated from the use of the Products and Services. This data may be compiled and analyzed on an aggregate and/or de-identified basis. HIBERIS® may share this data with advertisers, researchers, business partners, publications, and third parties. This information will not identify you personally.
· Service Improvement: We may use your Personal Information, aggregated Personal Information, and other information collected through the Services to help us improve the content and functionality of the Website, to understand our users better, and to improve the Products and Services.
· Compliance with the law, fraud prevention, and safety: We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to (a) protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Products and Services; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
· Debugging: We may use your Personal Information, aggregated Personal Information, and other information collected through the Services to help identify and repair errors that impair existing intended functionality.
· Information Security: We may use your Personal Information, aggregated Personal Information, and other information collected through the Services to help with detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
· Marketing and Promotional Communications: We may send you HIBERIS-related marketing communications as permitted by law.
· Quality control/improve products/services: We analyze the use of the Products and Services to improve them and to develop and improve new Products and Services.
· Safety/fraud prevention: Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
· Short-term use: Short-term, transient use, provided that the personal information is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
· To Display Advertisements. We work with advertising partners to display advertisements online on the Service or elsewhere. Our advertising partners deliver these advertisements and may be targeted based on your use of the Service or your online activity.
Using the Services, including creating a profile on HIBERIS® WEBSITE or submitting public queries, you may make certain of your Personal Information available to others, such as your name, username, and picture. This information may be accessed by users who use the Products and Services and may be accessed by commercial search engines. You should exercise caution before posting personal information in a public area of the Services.
From time to time, we may establish a business relationship with other businesses that we believe to be trustworthy and have privacy practices consistent with ours, including our affiliates (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, payment processing, data storage and management, marketing and promotions, and customer research/analytics. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using or disclosing Personal Information other than as specified by HIBERIS®.
We may share your personal information with partners or enable partners to collect information directly via our Services.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
Suppose you have enabled features or functionality that connect the Services to a third-party platform or social media network (such as by logging in to the Services using your account with the third party, providing your API key or similar access token for the Services to a third party, or otherwise linking your account with the Services to a third-party’s services). In that case, we may disclose the personal information you authorized us to share. We do not control the third party’s use of your personal information.
We may provide functionality that enables you to disclose personal information to other Service users or the public. For instance, you can maintain a user profile with information about yourself that you can make available to other users or the public. You may also be able to submit content to the Service (such as comments, reviews, surveys, blogs, photos, and videos), and we will display your name, username, and a link to your user profile along with the content you submit. We do not control how other users or third parties use any personal information you make available to other users or the public.
We may use third-party advertising companies to serve advertisements on our behalf on our and other websites across the Internet and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, and other technologies to identify your device when you use the Services and to report certain information about your visits to our Services and other websites (such as web pages you visit and your response to ads) to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our Services. We do not share your Personal Information with third parties for the third parties direct marketing purposes unless you consent to do so.
Some advertising companies that collect information about users’ activities on or through the Service may be members of organizations or programs that provide choices to individuals regarding their browsing behavior or mobile application usage for interest-based advertising.
In addition, your mobile device settings may provide the functionality to limit our, or our partners, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
If you opt out of targeted advertisements, you will still see them online, but they may not be relevant to you. Even if you choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
We may share Personal Information and Usage Data with businesses controlled by or under common control with HIBERIS®. Suppose HIBERIS® is merged, acquired, or sold, or in the event of a transfer of some or all of our assets or equity. In that case, we may disclose or transfer Personal Information and Usage Data in connection with the such prospective or completed transaction.
HIBERIS® and its Service Providers may disclose Personal Information to applicable US regulatory, government, or law enforcement officials, courts, or private parties if, at our discretion, we believe it is necessary or appropriate to respond to legal requests (including court orders and subpoenas), to protect the safety, property or rights of HIBERIS®.
When you share information on a publicly available page or any other public forum, others may access that information. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means anyone with access to such information can use it for any purpose, including sending unsolicited communications. You should exercise caution before posting personal information on a publicly available page.
This Privacy Policy shall not apply to any unsolicited information you provide to HIBERIS® through the Services or any other means. This includes, but is not limited to, information posted to any public areas of the Website, such as bulletin boards, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed non-confidential, and HIBERIS® shall be free. You now grant HIBERIS® the right to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
We maintain reasonable physical, electronic, and procedural safeguards to protect the confidentiality and security of Personal Information in our custody and control. However, no data transmission over the Internet or other networks can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through the Services, we cannot and do not guarantee the security of any information you transmit on or through the Services, and you do so at your own risk.
Our Website and Apps may contain links or integrate with other websites and online services. HIBERIS® is not responsible or liable for any damage or loss related to your use of any third-party website or online service or the privacy practices of such third parties. You should always read the terms and conditions and privacy policy of a third-party website or online service before using it, whether directly or in connection with your use of the Services.
We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will delete such information from our records.
Please be aware that your Personal Information and communications may be transferred to, stored at, processed, and maintained on servers or databases located outside your jurisdiction of residence, including, but not limited to, the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using this Site, you agree to this transfer, storing, and/or processing.
We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent loss, theft, and unauthorized access, use, and disclosure.
From time to time, we may change this Privacy Policy. If we change this Privacy Policy, we will give you notice by posting the revised Privacy Policy on the Website and Apps and sending an email notice to you using the contact information provided by you. Those changes will go into effect on the effective date shown in the revised Privacy Policy. By continuing to use the Services, you consent to the revised Privacy Policy.
Our servers are maintained in the United States of America, and our products are only available for delivery in North America through the use of our website, You understand that data stored in the USA may be subject to lawful requests by law enforcement authorities.
If you have questions about your information and our privacy practices, please contact support@hiberis.com
