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Shipping Policy

Each HIBERIS mattress is manufactured in Florida

Your HIBERIS® mattress is manufactured, handmade to order by our well-trained team of professionals, and shipped to you from our factory in the beautiful sunshine State, Florida – U.S.

HIBERIS® has partnered with FedEx and U.P.S. to deliver your Mattress safely; they will leave your new HIBERIS® mattress at your front door or where you usually receive boxes. 

Your Mattress will be shipped by ground transportation, so that you will receive a shipping confirmation email with your tracking number on the next business day of your order.

*Please allow 4–10 business days for a more accurate delivery date.


It is crucial that you thoroughly inspect the product before use.


If you observe any defect, please notify HIBERIS® customer support at


Your products may arrive on different days, depending on your distance from our warehouse.




Yes! shipping within the lower 48 states is always free.


We are proud to say that we can deliver it as long as you have a mailing address, regardless of city, state, country, or continent. **Standard shipping costs may apply to your region**.




Our partners can deliver anywhere in Canada as long as you have a mailing address, no matter the city or province. 


It will take a little longer for you to receive your new mattress.


*A standard shipping cost may apply to your region.